Privacy Policy

Last Updated: June 5, 2026. Your privacy and data security are core to everything we build at DigiVault.

1. Introduction

Welcome to DigiVault ("digivault.services"), owned and operated by DigiVault Technologies (collectively referred to as "we", "us", or "our"). This Privacy Policy governs the manner in which we collect, use, maintain, and disclose information collected from users (each, a "User") of the website.

2. Information We Collect

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, place an order, or subscribe to our newsletter.

  • Identity & Contact Information: Name, email address, password hash, and profile username.
  • Financial & Billing Information: Payment transactions, wallet deposits, and gateway response details. Note: We do not store credit/debit card numbers on our servers; all payments are processed securely by our certified billing partners (e.g., Cashfree).
  • Technical Data: IP address, browser type, device details, and operating system.

3. How We Use Collected Information

We collect and use Users' personal information for the following purposes:

  • To deliver services: To verify your account, process orders, sync with social providers, and activate digital license keys in your dashboard.
  • To improve customer service: Information you provide helps us respond to support requests and billing inquiries more efficiently.
  • To send periodic emails: We may use the email address to send User information and updates pertaining to their order, wallet topups, or support tickets.

4. How We Protect Your Information

We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our site.

Sensitive and private data exchange between the site and its Users happens over an SSL secured communication channel and is encrypted and protected with digital signatures.

5. Sharing Personal Information

We do not sell, trade, or rent Users' personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers.

We may use third-party service providers (like payment gateways) to help us operate our business and the site or administer activities on our behalf.

6. Changes to this Privacy Policy

We have the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the top of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect.

7. Contacting Us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this website, please contact us at:

DigiVault Technologies

Support Email: support@digivault.services

Address: Flat A, Plot 12, Ramasamy Street, Velachery, Chennai, Tamil Nadu - 600042, India